Suboptimal Traffic Steering
Static steering lists cannot adapt quickly to changing network quality, cost and commercial conditions, resulting in traffic being sent to more expensive or underperforming partners.
Roaming Revenue Maximization
Turn Every Roaming Journey into Greater Revenue Opportunity
We bring together intelligent traffic steering, wholesale management, real-time roaming intelligence and subscriber experience capabilities to improve margins across inbound and outbound roaming.
Industry Challenges
Roaming Complexity Leaves Revenue on the Table
Roaming revenue depends on commercial agreements, network selection and subscriber experience working together. Static steering, fragmented wholesale management and limited real-time visibility make that increasingly difficult, while poor roaming experiences and revenue leakage further reduce the value operators capture.
Fragmented Wholesale Management
Roaming agreements, discounts, TAP files and settlement data often sit across spreadsheets and disconnected systems, making reconciliation slower and margin leakage harder to identify.
Poor Roaming Subscriber Experience
Delayed network attachment, limited local information, failed short-code dialling and bill shock can drive subscribers to turn off data or rely on Wi-Fi instead.
Revenue Leakage & Fraud
Silent roamers, SIM box fraud and border roaming create revenue leakage that operators struggle to detect in real time.
Complex Multi-Partner Ecosystems
Managing bilateral agreements across hundreds of partners and markets, each with different commercial and technical requirements, creates significant operational complexity for roaming teams.
Solution Overview
Optimise Roaming Revenue Across the Entire Ecosystem
We bring our roaming portfolio together across traffic steering, wholesale management, real-time analytics, signalling and subscriber experience. This connects commercial decisions, network performance and the roamer journey, creating a coordinated approach to capturing more value across inbound and outbound roaming.
01
Make Roaming Decisions More Dynamic
We connect real-time network quality, cost, margin and subscriber intelligence so roaming decisions can respond to changing conditions rather than depend on static rules and periodic reviews.
02
Connect Commercial and Network Intelligence
We bring wholesale commitments, settlement data, traffic intelligence and partner-network performance into a more connected operating view, giving roaming teams greater visibility into where value is being captured or lost.
03
Turn Better Experiences into Greater Roaming Value
We connect network selection and service quality with proactive roamer engagement and support, helping operators address the issues that discourage subscribers from using roaming services abroad.
Solution Capabilities
Connect Commercial Intelligence, Network Control and Roamer Experience
We combine the commercial, network and subscriber-facing capabilities required to manage roaming as a connected revenue environment - from selecting the right partner and managing wholesale commitments to monitoring service quality and supporting roamers abroad.
AI-Powered Intelligent Traffic Steering
We use reinforcement-learning models to continuously optimise outbound network selection based on real-time quality metrics, cost data and margin targets. Steering adapts in seconds as network conditions change rather than waiting for periodic rule updates.
BizzRoam Wholesale Management
We centralise bilateral roaming agreements, discount structures, commitment tracking, TAP/RAP processing and settlement analytics across the partner portfolio.
Real-Time Roaming Analytics
We combine DPI and AI models to analyse roaming traffic patterns, subscriber behaviour and partner-network quality in real time, surfacing revenue opportunities and quality issues as they emerge.
GTP Proxy & GLR Signalling Core
We provide GTP Proxy capabilities for data-session optimisation and GLR for efficient signalling, reducing inter-PLMN signalling costs and improving handover performance.
Roamer Experience Management
We bring together Welcome SMS, Smart Call Assist, IME and Roaming CEM to support roamer onboarding, familiar service access, subscriber self-diagnostics and proactive experience management.
Border Roaming Protection
We use Border Roaming Guard to intelligently manage network selection for subscribers near international borders, reducing accidental roaming charges, customer complaints and associated billing disputes.
Business Impact
Capture More Value Across the Roaming Lifecycle
15–30% Roaming Margin Improvement
We combine real-time steering optimisation with wholesale deal management to improve partner selection and increase the value captured from commercial agreements.
80% Faster Settlement Cycles
We automate TAP/RAP processing, discount tracking and dispute management through BizzRoam, reducing settlement cycles from weeks to days.
50% Reduction in Roaming Complaints
We combine proactive CEM, Welcome SMS, Smart Call Assist and Border Roaming Guard to address key causes of roaming dissatisfaction, including delayed attachment, bill shock and failed services.
Real-Time Revenue Visibility
We use DPI analytics and AI models to provide live visibility into roaming performance across partners, countries and subscribers rather than waiting for monthly TAP reconciliation.
Silent Roamer Detection & Activation
We use machine-learning models to identify subscribers who are roaming but not using data services, enabling targeted offers designed to convert silent roamers into active users.
Reduced Border Roaming Disputes
We use Border Roaming Guard to reduce accidental international roaming charges near borders, addressing a major source of customer complaints and partner disputes.
Use Cases
Roaming Revenue Optimisation Across Live Operator Environments
AI Steering Optimisation for a Multi-Market Operator
A group operator across 8 markets needed to optimise roaming traffic while balancing network quality, cost and commercial…
A group operator across 8 markets needed to optimise roaming traffic while balancing network quality, cost and commercial commitments. AI-powered steering analysed 50M+ decisions per day, and dynamically selected partners based on real-time conditions. Outbound data margins improved by 22% in the first quarter.
Wholesale Deal Consolidation
A Tier-1 operator managing 600+ bilateral agreements relied on spreadsheets to track commitments, discounts and settlements, making commercial…
A Tier-1 operator managing 600+ bilateral agreements relied on spreadsheets to track commitments, discounts and settlements, making commercial leakage difficult to identify. BizzRoam centralised and automated these processes, uncovering $2.3M in unrealised discounts within 90 days and reducing settlement cycles from 45 days to 8 days.
Roamer Experience Transformation
An operator needed to address service and engagement issues limiting outbound roaming usage. Welcome SMS, Smart Call Assist,…
An operator needed to address service and engagement issues limiting outbound roaming usage. Welcome SMS, Smart Call Assist, IME and Roaming CEM were deployed to improve service access and proactively manage the roaming experience. Data usage per roamer increased by 35%, while NPS among international travellers improved by 18 points.
Border Region Revenue Protection
A Middle Eastern operator was experiencing accidental roaming across 200+ border cell sites, driving complaints, care contacts and…
A Middle Eastern operator was experiencing accidental roaming across 200+ border cell sites, driving complaints, care contacts and billing disputes. Border Roaming Guard managed network selection to prevent unintended foreign-network attachment. Complaints fell to near zero, eliminating 15,000+ annual customer-care contacts and resolving an inter-operator billing dispute worth $400K per year.